One thing I forgot to mention in yesterday’s post on Harvard’s library site… They have a really sleek user feedback system. When you click on the “Tell Us” button at the top of the page, you get the following javascript pop up: I love that it not only gives you a place to provide feedback,… Read more »
Posts Categorized: customer service
Rumors of our death have been greatly exaggerated -or- Librarian shushes self
Just back from my lovely three day weekend, and I have to see this in my feeds? Really people? Here I am, sitting at my desk, just trying to do my job, and the internet is already on my back. Well, maybe not my back per se, but our backs, we humble librarians (or information… Read more »
Hell hath no fury like a pissed-off blogger…
Ok, so I know this is not library-related, but it’s about my cat, and it’s a very librarian-ish thing to do to have a cat, so, by the transitive property of blogging, this is library-related, no? Anyway, yesterday I had to bring my cat to the vet to have her put to sleep, because she… Read more »
